Ordering and/or using BigfootComputing.com Services constitutes acceptance and agreement to BigfootComputing.com's TOS (Terms of Service), which has the legal binding value of a contract. The client agrees to indemnify and hold harmless BigfootComputing.com from any claims resulting from the use of our services.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice.
Provision of Services
BigfootComputing.com will provide Client with the Services ordered that are described in the SEO Hosting Plan/Features after passing preliminary examination and validation of Client's provided details and payment by our automated fraud detection system or manually by our staff within the maximum period of no more than 2 working days. All suspected fraudulent orders shall be subjected for immediate account termination. BigfootComputing.com reserves the right to refuse any Client and/or withdraw any hosting plans, feature and specifications as advertised by providing at least 2-days written notice to affected Clients.
Upon signing up with BigfootComputing.com, the client warrants that any information provided to BigfootComputing.com is entirely precise and accurate. BigfootComputing.com shall rely on all client information provided as primary contact info to contact and inform the client of any matter provided by BigfootComputing.com. In case the primary contact information has to be changed, the client must issue a written notice to BigfootComputing.com with updated contact details and then allow BigfootComputing.com at least 72 hours to put the changes into effect.
Payment and Fees
You agree to supply appropriate payment for the services received from BigfootComputing.com, in advance of the time period during which such services are provided. You agree that until and unless you notify BigfootComputing.com of your desire to cancel any or all services received, those services will be billed on a recurring basis. The billing cycle offerings currently stand at monthly, quarterly, semi annually, annually or otherwise if stated in the order form.
All payments must be made in USD (United States Dollars). The client is liable to keep all billing information on file with BigfootComputing.com up to date, and that all invoices are paid on time. BigfootComputing.com provides a 5 days grace period from the time the invoice is due and when it must be paid. Any invoice that is overdue for 5 days and not paid will result in a $10 late fee and/or an account suspension until account balance has been paid in full. BigfootComputing.com has policy to terminated account after 15 days of suspension if BigfootComputing.com do not receive any response from client.
Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal.
Cancellation of Services
Client may cancel account at any time, for any reason or for no reason, by submit cancellation request in client area. A cancellation request is not considered received until it has been contacted to by an individual within our billing department. Automated email replies do not count. Our billing department will typically contact client who wish to cancel within one business day. All cancellation requests will be processed by our billing and account department manually to prevent any system errors. BigfootComputing.com requires a five (5) days cancellation notice prior to the billing date. Failure to supply the requisite five (5) days will result in a full billable monthly cycle prior to cancellation. All due amounts must be settled in full before we cancel the client account. Client understands and agrees that BigfootComputing.com does not provide pro-rated or any other kinds of refunds on cancellations. All fees Client has paid shall be non-refundable. All client's files and its database will be deleted after 30 days of cancellation. Clients can reactivate their account in this 30 days period without any charge.
Refund and Money back guarantee
Refunds will be given only at the discretion of BigfootComputing.com and generally not offered unless there are extraneous circumstances. BigfootComputing.com offers 7-day money-back guarantee on fees for hosting services. If for any reason you cancel your account within thirty (7) days starting from the day BigfootComputing.com dispatch your welcome email including your account information. BigfootComputing.com will refund your money with no questions asked; provided, however, that you have never previously obtained a refund under the 7-Day Guarantee. If you have ever previously obtained a refund under the 7-Day Guarantee, your account will be cancelled, and no money will be refunded to you.
Billing Cycles (Terms)
BigfootComputing.com offers four Billing Cycles (terms) for hosting charges: Monthly, Quarterly (3 months), Semi (6 months) and Yearly (12 months). The Billing Cycle may be prorated to the first of the next month.
You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal. All additional features added to an account are charged monthly. Additional items are non-refundable.
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle.
Suspension and Termination of Services
BigfootComputing.com reserves the right to suspend any account suspected to be in violation of the TOS (Term of Service). If inappropriate activity is detected, all accounts of the Client in question will be deactivated pending an investigation into the alleged violation. In the event of violation, the Customer acknowledges that no service credit or refund will be granted due to violations of the TOS. BigfootComputing.com further reserves the right to terminate the Client account set forth in this agreement in the event of a serious or repeated violation of this TOS without refund.
Zero Tolerance Spam and Abuse Policy
BigfootComputing.com take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. BigfootComputing.com disclaims any liability in respect of client's website and all content that appears on client's website. We will try to monitor client's website to prevent abusive content as much as possible.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated. You agree to pay a clean up fee of $30 per hour if any of our server IP addresses appear on a blacklist as a result of spam from your account.
BigfootComputing.com reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is entirely at the discretion of BigfootComputing.com.
Should BigfootComputing.com receive a notice of abuse (Copyright Infringement, Spam, Child Pornography, Hacking/Botnet/dDoS related events) or find violations of our terms of service relating to your server, BigfootComputing.com reserve the right to disable your account immediately or to make any such modifications in an emergency at its sole discretion. In most cases (depending on the severity) we will contact you first and give you a chance to respond within 24 hours.
None of the information you submit to us will be shared, sold, reused in lists, or be used for any other purpose than to complete your transaction or address a customer service concern.
Acceptable Usage Policy
BigfootComputing.com has a detailed Acceptable Usage Policy that can be found at: http://BigfootComputing.com.com/acceptible-usage-policy.html. This policy is part of this Terms of Service, but and is only located at a different URL for convenience and readability.
Backups and Data Loss
Any and all backup services provided by BigfootComputing.com are offered with no warranty or guarantee of their date, accuracy, and integrity. BigfootComputing.com is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on BigfootComputing.com servers.
Changes to BigfootComputing.com's network
IP Address Changes or similar changes to BigfootComputing.com's network including, but not limited to software, hardware, staff, service providers, suppliers etc. may affect or interrupt services. BigfootComputing.com reserves the right to make changes to its network whenever it deems necessary without having to notify the customers who possibly might be affected by the amendment/change. BigfootComputing.com cannot be held liable for any harm caused to the customer resulting from downtime/interruption of service due to changes being made to BigfootComputing.com's network.
BigfootComputing.com is constantly taking measures to ensure your service is better than ever. While every attempt to contact clients of scheduled maintenance, it is not always possible to notify clients if upgrades or hardware replacement are needed urgently.
Security and Password
You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account. Therefore, you must take steps to ensure that others do not gain access to your password and account. Our personnel will never ask you for your password unless it is necessary for resolve your problem. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account if you do transfer or share your account.
Account Compliance and Security
The Client agrees to and acknowledges responsibility for the content or script hosted on their account. Any content or script found to be potentially harmful to BigfootComputing.com's server must be removed. Failure to comply with a BigfootComputing.com staff request for file removal may result in account suspension or termination.
All installed scripts and applications are advise to be kept up-to-date and upgraded to the latest versions. Client found running vulnerable versions of scripts are subject to suspension of their account to reduce the security threat to the server. Client are responsible for monitoring and securing access to their account, BigfootComputing.com is not responsible for unauthorized logins, use, loss, damages or costs incurred from a compromised Client account.
Price Change Policy
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on BigfootComputing.com.com, and the right to increase the amount of resources given to plans at any time.
Disclaimer of warranties
BigfootComputing.com service is provided on an "as is", as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. BigfootComputing.com expressly disclaims any representation or warranty that the BigfootComputing.com service will be error-free, secure or uninterrupted. No oral advice or written information given by BigfootComputing.com, its employees, licensor or the like, will create a warranty; nor may you rely on any such information or advice. BigfootComputing.com will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.
Limitation of Liability
BigfootComputing.com shall not be held liable for any losses, loss of potential profits caused to the client or any other party in connection with the client arising from services provided by BigfootComputing.com. BigfootComputing.com cannot be held responsible for any similar damage caused to the client on related party which could have been avoided by the use of reasonable diligence arising in connection with the agreement even if BigfootComputing.com has been advised or should be aware of possibility of such losses and damages. Client further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
BigfootComputing.com wishes to emphasize that in agreeing to Terms of Service (ToS), the customer indemnifies BigfootComputing.com for any violation of the Terms of Service (ToS) that results in a loss to BigfootComputing.com or the bringing of any claim against BigfootComputing.com by any third-party. This means that if BigfootComputing.com is sued because of a client's activity, the client will pay any damages awarded against BigfootComputing.com, plus all costs and attorney's fees.
Notification of Terms change